Frequently Asked Questions

  • Do you offer 24/7 emergency service?

    Yes, 325 Plumbing provides 24/7 emergency plumbing for leaks, burst pipes, clogs, or water heater failures. We offer rapid response throughout Abilene and nearby towns with transparent pricing even during after-hours calls.

  • Are you licensed and insured?

    Yes, 325 Plumbing is fully licensed (M-46102), insured, and bonded. We're licensed for both gas and electric water heater units and all residential and commercial plumbing work.

  • Do you use camera inspections?

    Yes, we use high-definition camera equipment for sewer line inspections and professional-grade camera inspections to locate hidden leaks. This identifies blockages, cracks, and root intrusion without digging.

  • Can you repair all water heater brands?

    Yes, 325 Plumbing repairs all makes and models of residential water heaters. We handle common issues like no hot water, leaks, pilot light problems, and strange noises.

  • Do you serve areas outside Abilene?

    Yes, we serve San Angelo, Brownwood, Sweetwater, Clyde, and Baird. 325 Plumbing provides full plumbing services throughout West Texas communities with same-day response.

  • Do you guarantee your work?

    Yes, 325 Plumbing offers fully guaranteed workmanship on leak repairs. We're known for long-term repair solutions and getting the job done right the first time.

  • Can you handle commercial plumbing?

    Yes, we handle both residential and commercial plumbing, including light commercial drain cleaning systems. We serve small businesses, property managers, and rental properties.

  • Do you offer maintenance plans?

    Yes, 325 Plumbing offers affordable seasonal maintenance plans. Our preventative maintenance includes routine inspections, small leak fixes, and component checks to extend equipment lifespan.

  • What pipe materials do you work with?

    We professionally repair copper, PVC, and PEX plumbing systems. For replacements, we use durable, modern materials designed for decades of use with code-compliant installation.

  • Do you remove old fixtures during installation?

    Yes, fixture installation includes removal of old fixtures and full testing after install. We ensure proper seals, leak-free operation, and polished results for all installations.

  • Can you detect underground leaks?

    Yes, we use camera inspections and moisture tools to locate even hidden leaks in underground lines. This protects homes from water damage, mold growth, and wasted utilities.

  • Do you work on new construction?

    Yes, 325 Plumbing handles both new construction and existing plumbing. We're fully licensed for new builds, upgrades, and complete system installations.